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Frequently Asked Questions

What services does Auto Assessors & Associates Ltd provide?
  • Motor Vehicle Valuations
  • Motor Vehicle Mechanical Reports
  • Motor Vehicle Damage Assessments
  • Carfax Vehicle History Reports
  • Motor Vehicle Diagnostic Scans
How long has your company been in operation?

AAA has been in operation for over 20 years (since the year 2000), with experienced and well-trained staff.

Are you accredited by local motor insurance companies and financial institutions?
Yes. AAA is accredited by all motor insurance companies and financial institutions in Jamaica (except ICWI).
What locations do you operate in?
AAA operates i five prime locations across the country in Kingston, St. Catherine, St. James, Savanna-La-Mar, and St. Ann.
Do you offer services at customer's location?
Yes, customers can request for the inspection of their motor vehicle at a location of their choice. This service will incur a traveling expense.
What is included in a motor vehicle valuation report?
A motor vehicle Valuation is the process of assessing the estimated worth of a car, truck, or other vehicle, typically taking into account factors such as its make, model, age, condition, mileage, and current market trends. A motor valuation report is used for the purpose of insurance, loan, or the sale of the vehicle.
What documents do I need to bring for a motor vehicle valuation?
  • Vehicle Registration
  • Vehicle Fitness
  • Customs Clearance Documents (if available)
What is included in a motor vehicle mechanical report?

A motor vehicle Mechanical Report summarizes the condition and functionality of a vehicle's key mechanical components. It provides the same vehicle information as on the valuation report, without estimating a market value. This report is used primary for individuals seeking Third Party Insurance coverage.

Why do insurance companies require a motor vehicle damage assessment report?
A motor vehicle Damage Assessment Report is required by insurance companies to verify the damage repairs and associated costs outlined in the repairer’s / garage’s estimate.
What information does a Carfax Vehicle History Report contain?

A CARFAX Vehicle History Report contains important information on vehicles imported from the United States of America. Each CARFAX Report checks for information reported to CARFAX from thousands of sources and can include:

  • Vehicle registration
  • Title information, including salvaged or junked titles
  • Odometer readings
  • Lemon history
  • Total loss information
  • Stolen and recovery information
  • Structural damage
  • Accident indicators, such as airbag deployment
  • Service and repair information
  • Vehicle usage (taxi, rental, lease, etc.)
  • Recall information
Why should you get a Carfax report on a vehicle imported from the United States of America before purchasing it?

In some instances, vehicles imported from the United States of America are purchased under salvage titles, repaired, and then imported into Jamaica.

Can I schedule an appointment on weekends?
Yes, our Kingston and Portmore branches are open on Saturdays from 10am – 4pm.
How quickly can I expect to receive my valuation report?
  • Valuation reports typically take 24 hours to be completed.
  • Valuations for high-end vehicles can take up to five days due to the extensive research which must be done to determine the value of the unique package / options included from the manufacturer.
  • Valuations for Left-hand drive vehicles can also take up to five days to complete due to the extensive research required to determine the value of these vehicles which are not common to the Jamaican market.
Do you provide services for motorcycles and other types of vehicles as well?

Yes, we provide services for motorcycles, light and heavy duty trucks, as well as motorized equipment.

Can you provide diagnostic scans for motor vehicles?
Yes, we can provide diagnostic scans for motor vehicles.
Do you operate on specific days in certain locations?
  • Black River on Mondays & Wednesdays 9:00am – 4:30pm
  • Falmouth on Thursdays from 9:00am – 4:30pm
Why should you get a valuation annually?

Vehicle owners should have a valuation done annual to ensure that the value that the vehicle is being insured for is accurate. If the insured value of the vehicle is more than its actual value, this results in the owner paying unnecessarily high Insurance Premiums. Conversely, if the actual value of the vehicle is more than the insured value, this results in the inability to replace it in the case of a total loss.

What is the Market Value?
The market value is the estimated worth of a car in the current market. It can fluctuate based on various factors. It is the car's fair market price that a willing buyer would pay to a willing seller under normal circumstances in the current market.
What are the main factors that determine the value of a motor vehicle?
  • The vehicle’s model year, accessories, mileage, general condition and the market trends are typically the primary factors that determine the value of the vehicle.
  • Other factors are such as dealer price adjustments (as a result of a new model being introduced), changes in currency value, and changes in import duties or government policies.
What is the Forced Sale Value?

A forced sale value is the estimate of the amount that an owner would receive if they needed to sell the vehicle within a short time period due to an unforeseen circumstance. This is the value which financial institutions typically use regarding loans.

Do I need to wash my vehicle before doing a valuation?
Although this is not a requirement, a clean vehicle allows the valuator to better inspect the condition of the vehicle.
What would result in a vehicle failing an inspection?
  • Defective headlights (inclusive of turning signals)
  • Defective taillights (inclusive of brake lights, reverse lights, and turning signals)
  • Cracked windscreen
  • Worn Tires – The tread depth of the vehicle’s tires must be at least one-sixteenth of an inch (1.6 mm) over the entire tread of the tire. Tires will be rejected if the side walls or thread area are dry rotted.

Auto Assessors & Associates Ltd

Jamaica’s Leading Motor Vehicle Appraiser and Damage Assessor. Operating for over 20 years.

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